FOR IMMEDIATE ASSISTANCE 24/7 CALL (800) 576-1994

Hillside Memorial Park and Mortuary logo

Careers at Hillside

Established in the 1940’s, Hillside Memorial Park and Mortuary continues to be one of the most respected organizations in the community. This nationally renowned Jewish memorial park, boasts a pristine setting that, together with its professional environment, offers the ideal conditions for a unique, challenging and rewarding career.

Hillside Memorial Park and Mortuary is an Equal Opportunity Employer offering a competitive benefits package that includes, but is not limited to, medical, dental and vision coverage, life insurance, a 403(b) retirement plan as well as paid vacation and company holidays. The right candidate will follow and remain consistent with our culture, traditions and core values while addressing the needs of the families we serve with compassion and empathy.

Interested in a position? Please send resumes to hr@hillsidememorial.org


Advance Planning Assistant 

Hillside Memorial Park and Mortuary is currently seeking an Advance Planning Assistant to join the Hillside team in Los Angeles, California. This role performs a variety of clerical and administrative duties in support of the Advance Planning Manager and a team of Family Service Advisors. This includes but is not limited to ordering and processing all related memorial marker paperwork, processing and printing customer survey letters, CRM software administration, call source monitoring and reporting, monitoring website email inbox and promptly assigning inquiries to Family Service Advisors, meeting scheduling and other duties as assigned. The Advance Planning Assistant also works closely with other Hillside staff and external resources, such as vendors. Additional responsibilities include but are not limited to telephone coverage, word-processing and other duties as assigned. This is a full-time position with a Monday through Friday schedule.  This is not a sales position.

The following is also required:

–  Excellent verbal and written communication skills
–  3-5 years of administrative support experience
–  Ability to accurately type 60 wpm
–  Intermediate to advanced computer skills in the use of Microsoft Office applications including Word, Excel, Outlook and PowerPoint
–  Strong ability to exercise sound judgment
–  Strong ability to evaluate and appropriately address privacy and confidentiality
–  Demonstrated ability to plan, organize, and prioritize multiple tasks. Must be able to switch gears quickly
–  Demonstrated ability to act with a high degree of initiative
–  Ability to work independently as well as part of a team
–  Strong problem-solving skills
–  Strong accuracy and attention to detail
–  Positive and professional attitude and demeanor

Full training and a competitive benefits package is provided.

Hillside Memorial Park and Mortuary has been serving the Jewish community for more than 70 years. Hillside provides a means to honor and remember loved ones in beauty, tranquility and the comfort of Jewish traditions.

 


Family Service Advisor

Hillside Memorial Park and Mortuary is currently seeking a Family Service Advisor to join the Hillside team in Los Angeles, California. This is a unique opportunity to work closely with families, arranging their cemetery and mortuary plans before time of need. This position works one on one with our families and requires a desire to provide the highest level of service, ensuring all details exceed their expectations. Responsibilities include providing callers and visitors with information regarding options available, collaboration with other departments in preparation for meetings with time of need families, contract and document research, memorial marker planning, aftercare follow up, CRM software management, and other duties as assigned.

The following is also required:

  • Exceptional customer service skills and the ability to communicate with empathy and sincerity
  • Excellent listening, verbal and written communication skills
  • Excellent presentation skills
  • Ability to exercise sound judgment, privacy and confidentiality
  • Must have high comfort level and working knowledge of Microsoft Office, including Outlook
  • Demonstrated ability to plan, organize, and prioritize multiple tasks. Must be able to switch gears quickly
  • Demonstrated ability to act with a high degree of initiative
  • Ability to work independently as well as part of a team
  • Strong problem-solving skills
  • Strong accuracy and attention to detail
  • Positive, professional attitude and demeanorAbove all, we are looking for someone who is able to address the needs of the families we serve in a compassionate and empathetic manner; while remaining consistent to our high standards and core values.This position must be able to work Saturdays and Sundays per the rotation schedule.Full training and a competitive benefit package is provided.Hillside Memorial Park and Mortuary has been serving the Jewish community for more than 70 years. Hillside provides a means to honor and remember loved ones in beauty, tranquility and the comfort of Jewish traditions.

 


Receptionist

Hillside Memorial Park and Mortuary is currently seeking a full-time Receptionist to join our team in Los Angeles, California. The Receptionist will be responsible for:

– Greeting visitors immediately upon their arrival and providing them with exceptional customer service
– Answering and routing telephone calls in a courteous and professional manner
– Ensuring the reception area is kept in a neat and organized manner
– Providing excellent customer service and support to internal clients
– Respond to client inquiries for decedent burial location
– Handle incoming and outgoing mail, FedEx and UPS
– Assist other departments as requested
– Word-processing, light spreadsheet work and other duties as assigned

The ideal candidate will possess:
• Professional  verbal and written communication skills
• Strong accuracy and attention to detail skills
• Professional attitude and demeanor
• Strong ability to exercise sound judgment
• Strong ability to evaluate and appropriately address privacy and confidentiality
• Demonstrated ability to follow directions, plan, organize, and prioritize multiple tasks to ensure timely completion of all projects
• Demonstrated ability to act with a high degree of initiative
• Strong problem-solving skills
• Proficiency in Windows, including Word and Excel

Initially, the hours for this position are 8:30 am-5:00 pm Sunday through Wednesday. Once trained, the hours will be 8:00-4:30 on Sundays and Mondays and 8:30-5:00 on Tuesdays and Wednesdays. The ability to work additional days, including holidays, is preferred and at times required. Because this position is client facing, professional business attire is required for this position.

Hillside Memorial Park and Mortuary has been serving the Jewish community for more than 70 years. Hillside provides a means to honor and remember loved ones in beauty, tranquility in the comfort of Jewish traditions.

Hillside Memorial Park and Mortuary is an Equal Opportunity Employer.

 


 

All positions require the following unless stated differently in the above descriptions:

  • Must pass physical and drug test post offer
  • Must be able to lift 20 pounds
  • Must have a valid driver’s license
  • Must pass background check
  • Position requires regular attendance and cannot be performed from home

Hillside Memorial Park and Mortuary is an Equal Opportunity Employer offering a competitive benefits package that includes, but is not limited to, medical, dental and vision coverage, life insurance, a 403(b) retirement plan as well as paid vacation and company holidays.

Hillside Memorial Park and Mortuary has been serving the Jewish community for more than 75 years providing a means to honor and remember loved ones in beauty, tranquility and the comfort of Jewish traditions. The right candidate will follow and remain consistent with our culture, traditions and core values while addressing the needs of the families we serve with compassion and empathy. Interested in a position? Please send resumes to hr@hillsidememorial.org