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Careers at Hillside

Established in the 1940’s, Hillside Memorial Park and Mortuary continues to be one of the most respected organizations in the community. This nationally renowned Jewish memorial park boasts a pristine setting that, together with its professional environment, offers the ideal conditions for a unique, challenging, and rewarding career.

Hillside Memorial Park and Mortuary is an Equal Opportunity Employer offering a competitive benefits package that includes, but is not limited to, medical, dental, and vision coverage, life insurance, a 403(b) retirement plan as well as paid vacation and company holidays for our full-time employees. The right candidate will follow and remain consistent with our culture, traditions, and core values while addressing the needs of the families we serve with compassion and empathy.

Interested in a position? Please send resumes to hr@hillsidememorial.org

Hillside Memorial Park and Mortuary have been serving the Jewish community for 80 years. Hillside provides a means to honor and remember loved ones in beauty, tranquility, and the comfort of Jewish traditions.

Hillside Memorial Park and Mortuary is an equal opportunity employer.


Family Service Advisor

Hillside Memorial Park and Mortuary is currently seeking a Family Service Advisor to join the Hillside team in Los Angeles, California. This is a unique opportunity to work closely with families, arranging their cemetery and mortuary plans before time of need. This position works one on one with our families and requires a desire to provide the highest level of service, ensuring all details exceed expectations. Responsibilities include providing callers and visitors with information regarding available options, collaboration with other departments in preparation for meetings with time of need families, contract and document research, memorial marker planning, aftercare follow up, CRM software management, and other duties as assigned.This is not a sales position.

The following is also required:

Strong customer service skills and the ability to communicate with empathy and sincerity
Excellent listening, verbal and written communication skills
Excellent presentation skills
Ability to exercise sound judgment, privacy and confidentiality
Must have a high comfort level and working knowledge of Microsoft Office, including Outlook
Demonstrated ability to plan, organize, and prioritize multiple tasks. Must be able to switch gears quickly
Demonstrated ability to act with a high degree of initiative
Ability to work independently as well as part of a team
Strong problem-solving skills
Strong accuracy and attention to detail
Positive, professional attitude and demeanor
College degree preferred but not required
Above all, we are looking for someone who is able to address the needs of the families we serve in a compassionate and empathetic manner; while remaining consistent to our high standards and core values.

This position must be able to work on Saturdays and Sundays per the rotation schedule. The hours for this position are 8:30-5:00. Remote work is not available due to the essential functions of this position.

Full training and a competitive benefit package is provided.

Hillside Memorial Park and Mortuary has been serving the Jewish community for more than 70 years. Hillside provides a means to honor and remember loved ones in beauty, tranquility and the comfort of Jewish traditions.


Family Service Concierge

Hillside Memorial Park and Mortuary is a nationally renowned organization known for its pristine setting and for continuing to be one of the most respected organizations within our community. We offer a professional environment along with the ideal conditions for a unique, challenging and rewarding career for the right candidate. We are currently seeking a Family Service Concierge to join our Hillside team and share in our passion to serve our community in beauty and tranquility. This position is responsible for greeting visitors, directing traffic, setting up services, quality control, and providing outstanding customer service while maintaining the confidentiality of Hillside and the families that Hillside serves. This role will also be involved in COVID screening protocols. Additional responsibilities include but are not limited to the following:

• Interacts professionally and proactively with families, visitors, and Hillside departments including maintaining a professional appearance at all times
• Provides flyers regarding Hillside special events to visitors as they enter the park
• Greet visitors immediately upon their arrival and provide them with exceptional customer service
• Provides quality control and ensures that services are setup in a manner that is in accordance with the wishes of the families that Hillside serves
• Works closely with Funeral Directors, Service Directors, and external resources such as rabbis, and florists to ensure services run smoothly
• Provides additional support to Funeral Directors and Service Directors during services
• Assists visitors in finding locations. Provides occasional and private impromptu tours of the park
• Directs and maintains organized parking for all incoming vehicles including parking for funerals, visitors, customer inquiries, vendors, celebrity funerals, and the press/media. Also manages parking for special Hillside events
• Ensures the Information Booth is kept in a neat and organized manner
• Monitors the security monitors and alerts management of all potential security issues
• Protects the privacy of guest lists for celebrity and private services
• Other duties as assigned
• Requirements
• Must be people-oriented with a positive and professional demeanor
• Excellent verbal and written communication skills
• Professional attitude and demeanor with excellent customer service skills
• Strong ability to exercise sound judgment
• Strong ability to evaluate and appropriately address privacy and confidentiality
• Demonstrated ability to follow directions, plan, organize, and prioritize multiple tasks to ensure timely completion of all projects
• Demonstrated ability to act with a high degree of initiative
• Strong problem-solving skills
• Strong accuracy and attention to detail skills
• Ability to work in a solitary environment for long periods of time
• Must possess a valid driver’s license and have a clean DMV record
• Must pass a company physical and drug test post offer

This is a full-time position that requires regular attendance. The hours for this position are 6:30 – 3:00 or 8:30-5:00. This position is off on Saturdays and one other day during the week that is mutually agreed upon by the manager and employee. Sundays are required. Due to the essential functions of this position, it cannot be performed at home or remotely.
Hillside Memorial Park and Mortuary has been serving the Jewish community for more than 75 years. Hillside provides a means to honor and remember loved ones in beauty, tranquility, and the comfort of Jewish traditions.


Field Crew Associate

Hillside Memorial Park and Mortuary is currently seeking a highly motivated Field Crew Associate to join our team in Los Angeles, California.

Responsibilities include but are not limited to:

  • Set-up and closing of graves and wall crypt sites.
  • Assist visitors in the park with trimming and cleaning of burial site markers.
  • Install markers on ground and walls and marker rubbings.
  • Assist rabbis and funeral directors at services.
  • Additional responsibilities include washing down sidewalks and wall crypts, sweeping and mopping floors, cleaning of flower stations, cobweb removal, cleaning sarcophagus, and picking up debris from various areas of the park.
  • Other duties may include but are not limited to picking up parts and materials as needed from outside vendors and stores and interacting with families and guests to Hillside.

Qualifications:

  • Backhoe and tractor operation experience preferred but not required
  • Experience with hand-held power tools and light equipment and two-way radios preferred
  • A minimum of one year relevant experience preferred
  • Must possess a valid driver’s license and have a clean DMV record
  • Strong ability to exercise sound judgment
  • Ability to work independently as well as part of a team
  • Strong problem-solving skills
  • Strong accuracy and attention to detail skills
  • Positive and professional attitude and demeanor
  • Must pass a basic physical and drug test post offer
  • Must pass a lifting test of 100 lbs. and be able to push and pull 100 lbs.
  • Must be able to walk and stand for extended periods of time and access all areas of the park
  • Must be able to stoop and bend and stand on scaffolding or climb ladders up to 25 feet

This position must be able to work Sundays with a rotating schedule and be able to work outside in all types of weather.

Hillside Memorial Park and Mortuary has been serving the Jewish community for more than 80 years. Hillside provides a means to honor and remember loved ones in beauty, tranquility, and the comfort of Jewish traditions.


Advance Planning Assistant

Hillside Memorial Park and Mortuary is currently seeking an office assistant to provide administrative support to the Advance Planning department.  The Advance Planning department works with individuals and families who want to make end of life arrangements in advance in addition to working with families at time of need.  This department is passionate about the service they provide to our Hillside families and is looking for someone who is equally passionate about providing administrative support to the team.  Responsibilities for this superstar include but are not limited to the following:

  • Monitor and facilitate the flower order process from the Hillside website.
  • Prepare meeting minutes.
  • Maintain office supplies and ensure arrangement offices are fully stocked with the necessary forms and office supplies.
  • Prepare and generate survey letters.
  • Batching interment orders, marker invoices and contracts.
  • Update map books for the park.
  • Maintain the client mailing list by adding and deleting clients when required.
  • Process check requests and letters related to referrals in Hillside’s Pre-Need Partnership Program.
  • Schedule unveilings.
  • Coordinate department anniversary and birthday celebrations.
  • Provide first-line technical support to the department
  • General office duties such as mailings, photocopying and phones.
  • Other duties as assigned.

The ideal candidate will have a magnificent level of attention to detail, strong computer skills with Outlook, Word, and Excel, be reliable and dependable and have a friendly style that others will want to work with.  It is important that this person live Hillside’s core values of collaboration, diversity, kindness, integrity, quality, and respect.

This is a part-time position working Monday through Friday four hours each day.  The hours for this role are 8:00 a.m. to 12:00 p.m. with some flexibility possible based on business needs.  Due to the essential functions of this position, it cannot be performed remotely.


Hillside Memorial Park and Mortuary is an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As an equal opportunity employer, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.