Careers

Community Outreach Associate



Hillside Memorial Park and Mortuary is seeking an engaging, relationship-focused Community Outreach Associate to join our team. This is an opportunity for someone who genuinely enjoys connecting with people, building meaningful relationships, and representing an organization with a long and respected history in the Los Angeles community.

At Hillside, we are stewards of legacy, honoring every life with sacred care. Our work is guided by our core values of Kindness, Respect, Integrity, Collaboration, Diversity, and Quality, and we are looking for someone who will bring those values to every interaction.

We welcome qualified applicants of all backgrounds, regardless of religion, faith, or religious affiliation.

About the Role

The Community Outreach Associate serves as an ambassador for Hillside, developing and strengthening relationships with community organizations, leaders, groups, and individuals throughout the greater Los Angeles area.

This position is ideal for someone who is energized by meeting new people, enjoys being active in the community, and understands that strong relationships are built through trust, consistency, follow-through, and genuine connection.

The Community Outreach Associate will maintain and nurture Hillside's existing community partnerships while identifying opportunities to develop new relationships. This includes participating in community organizations and clubs, attending events and galas, following up on referrals and introductions, and creating opportunities for Hillside to educate and engage with the communities we serve.

The position reports to Hillside's Marketing and Community Outreach Director.

What You'll Do

• Build, maintain, and strengthen relationships with Hillside's existing community partners, organizations, and contacts.
• Identify and cultivate new relationships through networking, referrals, community involvement, and outreach.
• Represent Hillside at community events, meetings, programs, galas, and other gatherings.
• Develop relationships with Jewish, interfaith, and broader community organizations throughout the Los Angeles area.
• Coordinate and participate in educational programs and outreach opportunities that increase awareness of Hillside and the services we provide.
• Prepare and deliver engaging presentations to community organizations, groups, and prospective partners.
• Consistently represent Hillside with professionalism, warmth, discretion, and integrity.
• Other duties as assigned.

What We're Looking For

The successful candidate will be someone who enjoys being out in the community and connecting with people face-to-face. They should be comfortable starting conversations, developing professional relationships, speaking to groups, and nurturing those relationships over time.

Our ideal candidate will bring:

• Exceptional interpersonal and customer service skills.
• Strong verbal and written communication skills.
• A natural ability to network and build authentic professional relationships.
• An interest in learning about and engaging with Jewish and/or interfaith communities.
• Sound judgment and the ability to manage sensitive information with appropriate discretion and confidentiality.
• A high degree of initiative, accountability, and follow-through.
• Strong organizational skills with the ability to manage and prioritize multiple responsibilities.
• Excellent attention to detail and accuracy.
• Strong problem-solving skills.
• The ability to work independently while also collaborating effectively as part of a team.
• A professional, approachable demeanor and the ability to comfortably interact with individuals from a wide variety of backgrounds.
• A commitment to conducting business with the highest degree of integrity.
• Proficiency with Microsoft Office, including Word and Excel.
• Experience with Salesforce or another customer relationship management (CRM) system is preferred but not required.
• A college degree in a related field is preferred but not required.
• The ability to lift up to twenty-five pounds.

Schedule and Work Environment

The regular schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m. Because community engagement often takes place outside traditional business hours, occasional evening and weekend availability is required.

This position is initially on-site and community-facing to support training, relationship development, and successful integration into the role. Once established performance and training benchmarks have been successfully met, the position may be eligible for a hybrid work schedule based on the needs of the role and the organization.

Full training is provided.

Compensation and Benefits

The hourly rate for this position is $32.69–$34.62 per hour, commensurate with experience.

Hillside offers a competitive benefits package for full-time employees that includes medical, dental, and vision coverage; life insurance; a 403(b)-retirement plan; paid vacation; and company holidays.

About Hillside

Established in the 1940s, Hillside Memorial Park and Mortuary has grown to become one of the most respected Jewish memorial parks and mortuaries in the country. Our beautiful grounds, longstanding traditions, and commitment to serving families with dignity and compassion create a professional environment where employees have the opportunity to do meaningful work.

The person who joins our team will be expected to embrace Hillside's culture and traditions and demonstrate our core values of Kindness, Respect, Integrity, Collaboration, Diversity, and Quality.

Hillside Memorial Park and Mortuary is an Equal Opportunity Employer.

Service Director

Hillside Memorial Park and Mortuary is currently seeking a Service Director to join their team in Los Angeles, California. The Service Director works closely with Funeral Directors and other mortuary staff and assists with funeral and memorial services from set-up to completion. This includes scheduling and setting up flowers, chapels, programs, music selections, caskets and waiting on family members, all to make services meaningful while providing a positive customer service experience. The Service Director must be comfortable with public speaking while maintaining a strong and professional presentation. A high level of customer service interaction is necessary with families, guests and rabbis. Additional responsibilities include but are not limited to keeping the mortuary stocked with materials as well as light housekeeping which includes, vacuuming, emptying trash cans, dusting and other tasks required to maintain a neat and orderly facility.

• Excellent verbal and written communication skills
• Strong ability to exercise sound judgment
• Strong ability to evaluate and appropriately address privacy and confidentiality
• Demonstrated ability to plan, organize, and prioritize multiple tasks
• Demonstrated ability to act with a high degree of initiative
• Ability to work independently as well as part of a team
• Strong problem-solving skills
• Strong accuracy and attention to detail skills
• Professional attitude, demeanor and presentation
• Proficiency in Windows, including Word and Excel
• Funeral Director’s license preferred but not required.

Above all, we are looking for someone who is able to address the needs of the families we serve in a compassionate and empathetic manner; while remaining consistent to our high standards and core values.

This position must be able to work Sunday through Friday from 8:00-4:30. This position is off on Saturdays and one other day during the week. Rotating Fridays and Saturdays off once per month.

• Must pass physical and drug test post offer
• Must be able to lift 20 pounds
• Must have a valid driver’s license
• Must pass background check
• Position requires regular attendance and cannot be performed from home

Hillside Memorial Park and Mortuary is an Equal Opportunity Employer.

Hillside Memorial Park and Mortuary has been serving the Jewish community for more than 75 years providing a means to honor and remember loved ones in beauty, tranquility and the comfort of Jewish traditions. The right candidate will follow and remain consistent with our culture, traditions and core values while addressing the needs of the families we serve with compassion and empathy.

Job Type: Full-time

Maintenance and Repair Crew

Hillside Memorial Park and Mortuary is currently seeking a Maintenance and Repair Crew to join their team in Los Angeles, California. At Hillside Memorial Park and Mortuary, we believe that our employees are the heart of our organization. We are a culture-first company committed to fostering an environment that promotes inclusivity, respect, and collaboration. We understand that our success is deeply intertwined with the well-being and satisfaction of our employees. Therefore, we strive to create a workplace where everyone feels valued, heard, and empowered to contribute their unique perspectives and ideas. The Maintenance and Repair Crew position is responsible for the maintenance and general condition of the Company's grounds and facilities. May also assist the interment crew as needed.

The hourly rate of pay for this position is $20.00-$30.00/hour.

Required Skills and Experience:

• Experience with hand-held power tools, light equipment and two-way radios preferred
• Must possess a valid driver's license and have a clean DMV record
• Strong ability to exercise sound judgment
• Ability to work independently as well as part of a team
• Strong problem-solving skills
• Strong accuracy and attention to detail
• Positive, professional attitude and demeanor
• Must pass a basic physical and drug test post offer and be able to lift, push and pull 50 lbs.
• Strong customer service skills and the ability to communicate with empathy and sincerity
• Must be able to walk and stand for extended periods of time and access all areas of the park
• Must be able to stoop, bend and stand on scaffolding or climb ladders up to 25 feet

Key Responsibilities:

Quality Of Maintenance Work

• Accurately diagnoses and solves problems with cost effective, long-term solutions.
• Performs maintenance work on the property, including electrical, HVAC, plumbing, and other related tasks; assists with grounds work when required.
• Coordinates and monitors the quality of maintenance work being performed by outside contractors.

Schedules & Assignments

• Ensures a prompt response to all service requests, including emergency situations.
• Identifies the most efficient way to handle maintenance requests; effectively manages busy periods with high volumes of requests.
• Works consistently and remains engaged throughout the entire work shift.

Maintenance Customer Service

• Makes all customers/ guests feel important and comfortable during their interactions.
• Interacts well with customers/ guests from all age groups and cultural backgrounds.
• Effectively manages issues/ problems, so all customers/ guests are satisfied and have a good experience.

Professionalism

• Maintains standards for staff uniforms, dress codes, hygiene and appearance for facilities staff.
• Shows up on-time and ready to work for all shifts.
• Limits short-notice absences to rare occasions and requests time off with advanced notice.

Safety & Organization

• Maintains building safety systems, ensuring compliance with all Company, local, city, state and federal guidelines.
• Keeps accurate, detailed and timely maintenance records for all activities.
• This position must be able to work Sundays with a rotating schedule and be able to work outside in all types of weather.

Hillside Memorial Park and Mortuary proudly offers a comprehensive benefits package that reflects our commitment to our employees' health and well-being. This includes medical, dental, and vision coverage, life insurance, a 403(b)-retirement plan, paid vacation, and company holidays.

Overall, we seek a compassionate individual ready to be part of a supportive team dedicated to honoring and remembering loved ones with dignity and respect. We believe in the power of empathy and kindness, and we are committed to providing our employees with a work environment that nurtures these values. As a member of our team, you will not only have the opportunity to make a meaningful impact on the families we serve but also to grow and thrive in a culture that values your individual strengths and promotes professional development.

Hillside Memorial Park and Mortuary has served the Jewish community for over 75 years, providing a means to honor and remember loved ones in beauty, tranquility, and the comfort of Jewish traditions. The right candidate will follow and remain consistent with our culture, traditions, and core values while addressing the needs of the families we serve with compassion and empathy.

Current Openings

Committed to Equal Opportunity and Fair Employment Practices at Hillside

Hillside Memorial Park and Mortuary is an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As an equal opportunity employer, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 

Hillside will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Hillside is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.